Question 1

How do I log into Blackboard?

Accepted Answer

Blackboard Learn can be accessed from the College homepage by clicking the link for Blackboard (VLE) or by entering https://nescol.blackboard.com (https://nescol.blackboard.com/)into your Internet browser.

Then on the log in page select the Log In With Office 365 option. then enter your Username@nescol.ac.uk and your Password to log in. Your Username is your eight digit student number.

Question 2

Why do I see a spinning loading circle when I log in?

Accepted Answer

If you manage to log in to Blackboard but only see a spinning loading circle, that could be down to the web browser you are using. If you are using Internet Explorer you will need to use a more up to date browser like Google Chrome, Firefox or Microsoft Edge to access Blackboard.

Question 3

What if I have trouble logging in?

Accepted Answer

First of all, check that you have entered your username and password correctly.
Check that Caps Lock is not on.
If you still cannot log in, please contact the Student Helpdesk at studenthelpdesk@nescol.ac.uk (mailto:studenthelpdesk@nescol.ac.uk)or 01224 612510 or you can visit the Student Helpdesk in the Dino's area on the Lower Ground Floor, Aberdeen City Campus or the Student Helpdesk in Fraserburgh is available in the main atrium on the first floor next to the cafe (subject to opening hours). Please make a note or screenshot of any error messages you see to assist with the problem.

Question 4

What sort of materials can I use in Blackboard?

Accepted Answer

Many courses use Interactive Materials, Streaming Videos or Podcasts. The kinds of resources available in Blackboard include:
 • Course announcements, handbooks and course materials
 • Lecture notes and handouts
 • PowerPoint presentations
 • Tests and quizzes
 • Discussion boards, virtual classrooms
 • Online resources, Blogs, Wikis.
Your lecturers can give you further information about how Blackboard Learn is used in your courses.

Question 5

How do I view my Grades in Blackboard?

Accepted Answer

You can access your Grades by clicking on the Grades option in the left handside menu. For more information click here.(javascript:void(0))

Question 6

Why can't I access my course on Blackboard?

Accepted Answer

Your lecturers will use Blackboard appropriately for you course. 
This means that some areas may be made unavailable to you. If there is a unit that you feel like needs to be made avaialable please contact your relevant lecturer and confirm whether it needs to be made available.

Question 7

What is the Acceptable Use Policy?

Accepted Answer

You can view the Acceptable Use Policy and Terms & Conditions in the College Policies section here.(https://nescol.ac.uk/sites/default/files/documents/strategic-planning-and-information-document/acceptable-use-policy-students.pdf)

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