Frequently asked questions
Blackboard Staff FAQs
What do I need to know to get started in a course?
When you attend the initial Blackboard training course you will get guidance on how to start using your Blackboard course(s). You can access this training material in your Blackboard 9.1 course and you can also contact the Learning Technologies Team for assistance.
How do I "Course Copy" content from one course to another? (Original Course)
To copy content from one course to another access the course you want to copy.
On the Control Panel, expand the Packages and Utilities section and select Course Copy.
Select the appropriate option:
If you chose Copy Course Materials into a New Course or Copy Materials into an Existing Course, select the course materials that you want to copy over.
A course copy operation can't be completed if you don't select at least one of these areas: Content, Contacts, or Settings. If you don't select one, a warning appears and Blackboard Learn can't create a new course.
In the File Attachments section, select the option to copy links to:
Copy Links to Course Files: No copies of linked files are included in the copy. The copied course will have the same set of links. Those links will point back to the original location of the link defined in the origin course.
Copy links and copies of the content: Make copies of linked files, but only those files that are linked. Files within the course's home folder that aren't linked to any content within the course aren't included in the copy.
Copy links and copies of the content (include entire course home folder): Make copies of all files in the course's home folder regardless of whether those files are linked to course content.
You need manage permission on an item to include copies of those files. If you don't have this permission, you may be missing some files after the copy.
Select the Folder for Content Collection Files, if applicable.
Select Enrollments to copy the list of users in the course. User records, such as discussion activity and grades won't be copied. User records are only copied if you select the Copy Course with Users (Exact Copy) option.
Copy Course Materials into an Existing Course
Copy Course with Users (Exact Copy)
How do I make a course "Open (Available)" to students?
When a new course is created it is set as Private (unavailable) to students by default. You will need to open it so that students have access. You can make a course Open by selecting the three dots on the right handside of the course, then choosing Open course.
You can also make a course available by going inside the course and clicking onto the small lock symbol in the top right of the course.
If you are making a number of courses available then you can also use Qwickly which is available in your course list.
How do I add content to my course? (Original Course)
There are a number of ways to add different formats of content to your Blackboard course. Browse through the options in the list below to find what you are looking for.
Creating a Tool Link (
Mashup Content (YouTube videos, Flickr Photo,
Can I restrict access to content? (Adaptive Release) (Original Course)
Yes you can! You can use adaptive release rules to have he ability to restrict access to content (e.g. Assignments, Files, URL. Folders) to students/selected groups.
You can read more about adaptive release
This vieo shows you how to set up these rules in an Original course.
How do I use the Grade Centre? (Original Course)
Click here to view more information about the Blackboard Grade Centre.
Want to show Pass/Fail, A/B/C/D grade rather than the default percentage or score? Click here for more information.
How can students submit files as part of an assignment or test? (Original Course)
There are a number of tools in Blackboard that allows students to submit files as part of an assignment or test. These include:
File Upload question type in a Blackboard test
With these tools, you can specify the number of attempts, date and time of deadline, and in some cases whether you allow late submissions. You can also mark on-screen with many of these tools including annotations, applying feedback or using rubrics (marking schemes).
We do not recommend receiving files by email since the email system may quarantine certain file types, there may be delays receiving emails from certain external email providers and there may be a file size limit imposed as well.
How do I create/schedule a test?
Click here to view the Test, Surveys & Pools page.
Loking for Questionmark tests? Click
How do I use Assignments?
You can read more information here about using the Assignments tool which includes in-line grading.
Looking for Turnitin assignments? Click
How do I use Discussion Boards?
You can view more information about Discussion Boards here.
How do I create a Group?
Click here for information about using & creating Groups in Blackboard as well as the updated Group Management tool.
How do I add students to a course? (Original Course)
Normally, students are automatically enrolled in the Blackboard areas they need, via the Student Records System. However, there may be instances where you need to enrol individual students; to provide quick access to materials.
It is easy for you to do this in any Blackboard area where you have Instructor level access.
Go to the course Control Panel and click on Users and Groups
Then click on Users
Now click on Find Users to Enrol
Enter the student number, or multiple student numbers
separated by commas, in the Username box, make sure Role
is set to Student then click Submit.
The student will now be enrolled.
How can I see what my students see on a course? (Original Course)
With Student Preview you can now use the course as a student would without having to arrange for a Student account to be created. This gives you the ability to take tests, check that Adaptive Release rules work correctly, submit assignments, use blogs/wikis/journals and check My Grades as a Student.
You can access Student Preview by clicking the button in the top right next to the Edit Mode switch:
When you exit Student Preview you will see an option to delete or keep the Student Preview data.
When you entered Student Preview mode, a temporary student account was created that is associated with your Blackboard username e.g. ihen_previewuser so this account appears in the Grade Centre and the Users list. If you decide to keep the data then this is preserved along with any grades or submissions that have been created whilst in Student Preview mode. If you delete the data then this temporary student account is removed and is recreated the next time you enter Student Preview mode.