OneDrive

As part of the College's subscription to Office365, you have access to OneDrive.

 

OneDrive is a cloud (online) storage and file hosting service that allows you to save files and later access them from any web browser, computer or mobile device.

 

This means that:

  • You have 1 TB (1024 GB) of storage space (99 times more space than your personal H drive)

  • You can access your files from anywhere and any device. No need for USB flash drives.

  • Your files will be safe and secure should your laptop fail.

 

You should save your work in OneDrive instead of saving it in your laptop Documents folder or on a USB device. 

Getting Started

To get started, visit office.com and log in (Add this to your bookmarks, it comes in handy!)

To log in, please use your username followed by @nescol.ac.uk not your full email address.

For Example jmat@nescol.ac.uk

Watch the short video which overviews the basic set up and functionality of OneDrive.

If you would prefer a text version of this video, please click here.

Click Below for OneDrive Training Videos (opens in a new window)

Quick Start
Intro to OneDrive
Manage Your Files
Share and Sync
OneDrive Course
Show More

Frequently asked questions

What can I store on OneDrive?


Absolutely anything! – That’s right, anything you may have previously stored on your desktop can and should be stored on OneDrive. This includes confidential data, as OneDrive complies with all EU laws and regulations on data storage.




How do I know files have uploaded properly?


If you’re simply updating/moving one or two files to your OneDrive folder the changes should be reflected online almost instantly. However, with larger moves this may take a little longer. You can check the progress of your changes by clicking the cloud icon in your task bar at the bottom right. If you shut down your computer or lose connection before files have finished uploading you won’t see the changes online or on your other devices, but don’t worry, just get back online and OneDrive will always finish where it left off.




Can I use OneDrive without an internet connection?


Yes! – If you’ve synced your OneDrive to your file explorer you can work on your documents offline. To see how to sync your OneDrive to your device click here. Once you connect to the internet again your files will be automatically synced with OneDrive. If you try to save or upload a document to your OneDrive you may receive an error explaining this file failed to upload. Rest assured once online again, your files will sync up




I received an error when uploading, what do I do?


Check that the file path is not too long. This means that either the names of the files (or the folders they are kept in) are too long, or that the file is too deep in a folder structure (i.e. it is in a folder, that’s in a folder, that’s in a folder, etc.), or both! Try shortening the names of the file or its containing folders, or try moving the file further up the file structure, and try again. Check that the file name is valid. Ensure that the file name does not contain any of the following characters: " * : < > ? / \ |




Why are the files in my desktop OneDrive folder not syncing?


Check for errors. Look for a OneDrive cloud icon in the notification area, at the far right or bottom of the taskbar. If you see a red circle with white cross over your OneDrive icon, right-click the icon and select view sync problems. A dialog box will describe the error and provide the solution.
Is OneDrive Running/Are you logged in? - If you don't see any OneDrive icons, press the spyglass icon at the bottom left of your screen and type OneDrive in the search box, and then click ‘OneDrive’ (not OneDrive for Business) When OneDrive Setup starts, enter your OneDrive account, and then select Sign in to set up your account.




How do I un-sync a folder from OneDrive?


If you do not want to sync all of your folders in OneDrive to your computer, you can specify which folders you'd like to sync. For instructions on how to do this please visit: https://support.office.com/en-us/article/choose-which-onedrive-folders-to-sync-to-your-computer




Is there a mobile app?


There is a OneDrive mobile app for Apple, Windows, and Android devices. You can find the apps for each operating system by clicking below:




How safe is the mobile app?


The mobile app is as safe as your phone is, however if you wish to add a further pin number to OneDrive (and consequently all files within) you can do this by carrying out the following steps:

  1. Open up the OneDrive App > tap the three horizontal bars found at the top left hand side of screen. Then tap Settings (found on the bottom of the screen) > Options.
  2. Tap PIN (to turn the option ON), then enter your 4-digit PIN in the spaces provided.
  3. Now when you open up the OneDrive app, you’ll be prompted to input your 4-digit PIN before you can gain any access to the files.




Someone has shared a document with me. Where do I find it?


If you have synced your OneDrive to your file explorer this will show only your own files. If you wish to view a file that someone has shared with you, you will only have access to it through your OneDrive account on the web browser. To do this, navigate to www.office.com. Once Logged In, click ‘OneDrive’, and then click ‘Shared’ from the menu on the left. All documents which have been shared with you will appear here.




I have deleted something by accident. How do I get it back?


If you have deleted something from your OneDrive folder it does not appear in your computer’s Recycle Bin as you would normally expect. If you delete something from OneDrive it actually appears within a separate OneDrive recycle bin. This can be accessed through your OneDrive account on the web browser. To do this, navigate to www.office.com. Once Logged In, click ‘OneDrive’, and then click ‘Recycle Bin’ from the menu on the left. All documents that have been deleted will appear here. (Please note that items sent to the Recycle Bin will be deleted permanently after 90 days)




I cannot find my question here. Where do I go?


Microsoft offers extensive help and support resources through their own website. Have a look here to find answers to your questions. https://support.office.com/en-us/onedrive Still no luck? Try contacting the digital futures team by clicking here.





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